Crema is a studio based in Costa Rica that works on four fronts: brand, product, systems and artificial intelligence. We help businesses of every kind sell better, run a tighter operation and hand off the repetitive work.
A sales problem can start in the brand, in the product or in a process that eats up the day. Because all four areas work together, we start with the one that actually solves it.
How people recognize and remember you.
We build the identity of a business or a product, from the name to the packaging, with clear rules so it looks the same in the store, on social media and on every piece.
What you sell and how it's made.
We take a product from idea to launch: the formula or recipe, the true cost per unit, the suppliers and the process to make it the same way every time.
How the business runs on the inside.
We map the processes and move them into tools that talk to each other. The result is less manual work, fewer mistakes and numbers you can trust to make decisions.
Repetitive work, handled.
We design AI agents around one concrete task: reading documents, answering questions, recording data or flagging when something is off. You talk to them in a chat.
From one business to the next, what you measure and how you sell will change. The method stays the same. Here are examples of what can be built for each type of business.
The true cost of every dish, control over purchases and cash, and an agent that records invoices from a chat. For this industry there are two ready-made products: Sistema Financiero and Sistema Adquisición.
Inventory connected to the point of sale, restock alerts, reports on what sells and what sits in storage, and a brand that stands out on the shelf and on social media.
Orders that arrive by message or email and get recorded automatically, receivables kept up to date, and sales by customer and by product on a dashboard.
Clinics, law firms and consultancies: client follow-up, AI answers to the questions that always come in, and documents generated from a template.
Formulation, costing, suppliers, packaging and launch, in a single project with a single team.
Inquiries answered in several languages, bookings connected to operations, and occupancy and revenue reports.
Two products for restaurants, cafés and bars, built with Crema's method. One puts the business numbers in order. The other brings in new customers.
Sistema Financiero is the management tool we built for restaurants, cafés and bars. It pulls sales from the point of sale, matches them against purchases, expenses and staff, and shows on your phone how much came in, how much it cost and how much was left.
It is Crema's method applied to one industry: understand the business, organize the process and let AI do the repetitive work.
Screenshots of the dashboard on a phone, in Spanish. The numbers belong to Casa Delfina, a demo restaurant. The money is made up and the dashboard is the real one.
Sales, costs, margin per dish, cash and results for the period, with charts to see what changed.
Purchases, expenses and staff hours are recorded by typing or by sending a photo of the invoice.
It messages you when the cash count is missing, when a cost goes out of range or when something doesn't add up.
Connects to the Loyverse point of sale. Setup from $300, initial data load included, plus a monthly fee based on the size of the business.
Sistema Adquisición brings new customers to restaurants, cafés and bars. It draws people in with ads, answers them right away on WhatsApp and Instagram and turns them into bookings, orders, groups and private events.
It is for the business that posts without knowing whether that brings in customers, loses bookings in messages nobody answered in time and has no team to handle ads, content and replies all at once.
Short videos, photos and ad copy every month, in the restaurant's own look: dishes, experience, promotions and events.
Ad account, local audiences and campaigns for bookings, orders and events on Instagram and Facebook, with retargeting to people who already engaged. Spend is adjusted all month long.
An assistant answers hours, menu, location and prices on WhatsApp and Instagram. It logs every booking or event request and hands you the conversation so you confirm it. Anything left half-closed waits on a list so you can pick it back up.
We put it together every month: how much was spent on ads, how many messages came in, how many bookings and leads it generated and what each one cost on average.
A setup fee plus a monthly fee for running the system. The ad budget is separate: you set it and pay it directly to Meta with your own payment method. We manage and optimize it.
Every project goes through the same five stages, whether it's a new brand or an AI agent.
We get to know the business and what is really going wrong.
We define the solution and how it will be used day to day.
We develop, configure and integrate whatever is needed.
We put it to work inside the business, with your information loaded.
We measure, adjust and expand when it makes sense.
Tell us what you're trying to solve. The first conversation tells us whether we can help and how.
Every project is quoted by scope. You can start with a single area and add the others when you need them.
Crema is a studio based in Costa Rica that designs and builds solutions for businesses across four areas: branding, products, systems and artificial intelligence. It also builds its own products for restaurants: Sistema Financiero and Sistema Adquisición.
Small and mid-sized businesses in any industry: retail, professional services, distribution, food and beverage, tourism and restaurants. What changes from one to another is what needs to be measured and how they sell.
No. You can start with just one, such as automating a process or refreshing the brand, and add another when it makes sense.
Rarely. We build on top of what the business already has: point of sale, spreadsheets, email and messaging. If something needs to change, we agree on it before we start.
Concrete, repetitive tasks: reading invoices and entering them into a system, answering the questions that always come in, categorizing expenses, summarizing the week or flagging a number that looks off. Each agent is designed around a task that takes someone's time today.
The first conversation is free. Custom projects are quoted by scope. Sistema Financiero has a setup fee starting at $300 plus a monthly fee based on the size of the business, with no lock-in contract.
No. Sistema Adquisición has a setup fee plus a monthly fee for running the system: creatives, ads, replies and reporting. You set the ad budget and pay it directly to Meta with your own payment method. We manage it, optimize it and show you every month where it went and what it brought in.
In three steps. Assessment: we review your social media, your offer and your goals. Setup: we build the ad account, the first creatives and the reply assistant. Monthly operation: we produce, optimize and report.
It depends on the scope. As a reference, Sistema Financiero is usually up and running in a single-location restaurant within one to two weeks.
